Here is a collection of frequently asked questions. If required, reach out by email for clarification.
Terms and Conditions
Terms and Conditions Website User Agreement
Version Date: November 22, 2023
provided by Savvy Designs ("SavvyArt Market"), including how SavvyArt Market treats personal
information that SavvyArt Market collects and receives. Pursuant to SavvyArt Market's Website User
Agreement, you must be 18 years and older to use this site or have permission from a legal guardian.
Therefore, this policy makes no provision for individuals under 18 years old. This policy does not apply to
the practices of third parties that SavvyArt Market does not own or control, or individuals that SavvyArt
Market does not employ or manage.
Information Collection and how it is used:
1. SavvyArt Market will not sell or disclose your name or email address to third parties without your
2. Your username or alias is displayed throughout SavvyArt Market (and so available to the public) and
is connected to all of your SavvyArt Market activity. Other members can see artwork that is sold or
rented, commissioned projects, items for sale, feedback, and blog comments. You have the option to
publicly display your full name if you wish for your Artist or Collector Profile to be seen.
3. SavvyArt Market collects personal information when you register to use SavvyArt Market services or
to post content on SavvyArt Market. At registration you are asked for your email address and certain
other additional (some optional) information.
4. If you would like to make a transaction, SavvyArt Market will ask for your billing address, phone
number, and credit card information. If you would like to submit artwork, SavvyArt Market will ask for
your address and phone number plus some more specific details. If your artwork is sold or rented,
SavvyArt Market will ask for your payment information.
5. SavvyArt Market automatically receives and records information on our server logs from your
browser, including your IP address, cookies, and the pages you request. This data is only used in the
6. SavvyArt Market uses information for the following general purposes: products and services
provisioning, billing, identification and authentication, services improvement, contact, research, and
Your browser automatically reports IP addresses each time you view a web page. Your IP address is
stored in SavvyArt Market's user registration databases when you register with SavvyArt Market. IP
addresses may be used for various research purposes.
SavvyArt Market will send you a welcome/confirmation email when you sign up for SavvyArt Market
membership. Receipt of this email is required for using SavvyArt Market's services. SavvyArt Market will
send you service-related announcements on rare occasions when it is necessary to do so. You may not
opt-out of service-related communications, which are not promotional in nature. If you do not wish to
receive them, you have the option to deactivate your account by emailing
email@example.com from the email address you signed up with.
SavvyArt Market may periodically email you administrative messages. SavvyArt Market will not sell or
rent your personal information to third parties for their marketing purposes without your explicit consent.
There are no plans to engage third parties in this regard. Your information may be combined with
information SavvyArt Market collects from other companies and used to improve and personalize
services, content and advertising. If you don't wish to receive administrative messages or participate in
these programs, simply opt-out by emailing firstname.lastname@example.org. Please note that if you do not
wish to receive administrative messages from us, those notices will still govern your use of the SavvyArt
Market website and service, and you are responsible for reviewing such notices for changes.
SavvyArt Market offers email subscriptions to SavvyArt Market newsletters. To opt-in, you must supply
your email address, name and click “subscribe”. This email address will only be used for this feature. You
may change your subscription or unsubscribe at anytime by following the instructions contained in each
email. Choose Opt-out If you no longer wish to receive the newsletters.
A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to
your browser from a web site's computers and stored on your computer's hard drive. You can configure
your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you reject all
cookies, you will not be able to use SavvyArt Market products or services that require you to "sign in," and
you may not be able to take full advantage of the SavvyArt Market service. SavvyArt Market uses its own
cookies for a number of purposes, including to: Access your information when you "sign in"; keep track of
preferences you specify while you are using SavvyArt Market's services; display the most appropriate
advertising banners, based on your interests and activity on SavvyArt Market; estimate and report
SavvyArt Market's total audience size and traffic; conduct research to improve SavvyArt Market's content
and services. SavvyArt Market cookies do not collect personal information, and SavvyArt Market does not
combine information collected through cookies with other personal information to tell what your username
or email address is or who you are.
Information Sharing and Disclosure
When you post a message, your username or alias is visible to other users. If you post personal
information online that is accessible to the public, you may receive unsolicited messages from other
parties in return. SavvyArt Market may be required to disclose personally identifiable information under
special circumstances, such as to comply with subpoenas or when your actions violate the SavvyArt
Market Website User Agreement. SavvyArt Market may disclose personally identifiable information to
parties in compliance with SavvyArt Market's Policies, such as the delivery or pick up of artwork; also as
Savvy Designs in our sole discretion believes necessary or appropriate in connection with an
investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events,
SavvyArt Market may disclose name, street address, city, state, zip code, country, phone number, email
address and company name.
SavvyArt Market may share aggregated demographic information with business partners. SavvyArt
Market is affiliated with a variety of businesses that work closely with us. These businesses may sell
items to you from the SavvyArt Market website. SavvyArt Market may also provide services or sell
products jointly with affiliated businesses. Due to the nature of SavvyArt Market's business model, when
an affiliated business is associated with your transaction, you will share customer information that is
related to such transaction with that affiliated business. SavvyArt Market employs other companies and
people to perform tasks on our behalf and needs to share your information with them to provide products
and services to you. Examples include but are not limited to fulfilling orders, handling billing disputes and
collections, analyzing data, providing marketing assistance and providing customer service. SavvyArt
Market will not rent, sell, or share personal information about you with nonaffiliated parties except as
Market has your permission.
It may be necessary to share information in order to investigate, prevent, or take action regarding illegal
activities, suspected fraud, situations involving potential threats to the physical safety of any person,
otherwise required by law.
In some cases, SavvyArt Market may choose to buy or sell assets. In these types of transactions,
customer information is typically one of the business assets that is transferred. SavvyArt Market will
transfer information about you if SavvyArt Market is acquired by or merged with another company. In this
event, SavvyArt Market will notify you by email or by putting a prominent notice on the SavvyArt Market
part of the buying and selling process, you may obtain another SavvyArt Market user's email address,
shipping address and/or other information. Pursuant to SavvyArt Market's Website User Agreement, you
have a limited license to use this information. This information should only be used for SavvyArt Marketrelated
communications or for SavvyArt Market-facilitated transactions. SavvyArt Market has not granted
you a license to use the information for unsolicited commercial messages.
Without limiting the foregoing, without express consent from the user, you are not licensed to add any
SavvyArt Market user to your email or physical mail list. Without limiting the above, in an effort to respect
your privacy and SavvyArt Market's ability to keep the community free from bad actors, SavvyArt Market
will not otherwise disclose your personal information to law enforcement, other government officials, or
other third parties without a subpoena, court order, legal process, or substantially similar legal procedure,
except when SavvyArt Market believes in good faith that the disclosure of information is necessary to
protect SavvyArt Market's rights, prevent imminent physical harm or financial loss, or to report suspected
disclosure of information SavvyArt Market collects from you. If you disclose your information to others,
whether they are Buyers/Renters or Sellers on SavvyArt Market or throughout the Internet, different rules
may apply to their use or disclosure of the information you disclose to them. SavvyArt Market does not
control the privacy policies of third parties, and you are subject to the privacy policies of those third
parties where applicable. SavvyArt Market is not responsible for the privacy or security practices of other
websites on the Internet, even those linked to or from the SavvyArt Market site. SavvyArt Market
encourages you to ask questions before you disclose your personal information to others.
Editing and Deleting Account Information
You can change your SavvyArt Market Account Profile information (except your username), at any time.
SavvyArt Market may send you certain communications relating to the SavvyArt Market service, such as
service-related announcements and administrative messages that are considered part of your SavvyArt
Market account. Please note that your identification, billing and contact information may remain in
SavvyArt Market's records for some period. SavvyArt Market limits access to personal information about
you to employees who SavvyArt Market believes reasonably need to come into contact with that
information to provide products or services to you or in order to do their jobs. Your SavvyArt Market
Account Profile information is password-protected. Your password is protected from all employees. If your
personally identifiable information changes you may correct or update it by making the change on your
SavvyArt Market account page. You may delete or deactivate your account by emailing Customer
Support email@example.com or by postal mail at the contact information listed below. SavvyArt
Market will respond to your request within 10-20 business days.
The security of your personal information is important to us. Your SavvyArt Market account information is
protected by a password for your privacy and security. You need to work to protect against unauthorized
access to your password and to your computer by signing off once you have finished using a shared
computer. When you enter sensitive information (such as credit card number) for rentals and purchases
SavvyArt Market encrypts that information using secure socket layer technology (SSL). SavvyArt Market
follows generally accepted industry standards to protect the personal information submitted to us, both
during transmission and once SavvyArt Market receives it. No method of transmission over the Internet,
or method of electronic storage, is 100% secure. Therefore, while SavvyArt Market strives to use
commercially acceptable means to protect your personal information, SavvyArt Market cannot guarantee
its absolute security. If you have any questions about security on SavvyArt Market's Web site, you can
email SavvyArt Market at firstname.lastname@example.org.
changes. SavvyArt Market reserves the right to modify this privacy statement at any time, so please
review it frequently. If SavvyArt Market makes material changes to this policy you will be notified here, by
email, or other places SavvyArt Market deems appropriate.
If you have questions or suggestions you can contact SavvyArt Market's Support Team.
1. Website: www.savvyartmarket.com
2. Email: email@example.com
3. Telephone: 647 558 8185
We believe art is for everyone. To assist with that belief we offer the SavvyArt Payment Plan to help you fit your desire for art into your budget. The SavvyArt Payment Plan offers you the opportunity to spread the cost of the artwork purchased, including tax and any shipping or additional fees, over 6 months (maximum 6 months and 6 payments) for no additional charge. The balance is due in 6 months. Any additional fees and shipping (if applicable) are added to the final payment. Your purchase will be shipped to you after the final payment has been received and cleared by the bank. Payment methods include VISA, Mastercard, Interac E-transfer and bank draft. The purchase will be done manually (not on the website), so if you desire to take advantage of our SavvyArt Payment Plan, please send us a message via our contact page, email us at firstname.lastname@example.org or call 647.558.8185. Please include the desired artwork title, size and price you wish to purchase along with your contact details (name, phone number, email address).
Finer print: Not all artists are participating in the SavvyArt Payment Plan program. Artist participation in the payment program is at their discretion. Check the artist page to confirm if that artist is participating. Also, if the artwork is small or low priced, the artist may decide not to offer payment-over-time terms. For example, if the artwork is less than 24" and valued at $300 or less, the artist can choose not to collect payment over 6 months. There may be considerations for first time art collectors and receiving final payment in less than 6 months. We are happy to work with buyers and artists together to come to an agreeable payment.
Art Money Payment Plan for residents of UK, Australia, New Zealand and United States ONLY (not available in Canada yet). Art Money empowers you to buy art, supporting artists, galleries and a sustainable creative economy. With Art Money you pay over time, whilst artists and us (galleries, platforms) get paid immediately through their fin-tech enabled, win win business model. Art Money Plan is 10 payments. 10 months. No interest. STEPS: 1) The purchase will be done manually (not on the website), so if you desire to take advantage of Art Money Payment Plan, please send us a message via our contact page, email us at email@example.com or call 647.558.8185. Please include the desired artwork title, size and price you wish to purchase along with your contact details (name, phone number, email address). 2) We create an invoice, including all taxes, services and shipping fees and take an initial 10% deposit. 3) You sign up with ArtMoney.com (A UK based finance company) and purchase the art on the site, using the invoice details we provide. 4) You complete your purchase on Art Money.com and agree to their payment terms. 5) We receive payment in 10 business days, minus a commission we pay to Art Money.com. 6) We pack and ship your new artwork once the payment has cleared our bank. 7) You continue to pay down your balance with Art Money and enjoy your painting while doing so.
Custom frame your purchases for that finished look. Take advantage of our expertise and knowledge of decor and trends to be sure you have the most current look for your space. We work with all the major quality moulding manufacturers, such as Omega, Roma, Larson Juhl, Triple Touch and Fotiou. We specialize in custom framing to enhance the artwork, ensuring that it is the focal point, and match your decor. Click the big square button on the home page to request a quote or ask a question about our custom framing services.
Float Frame Options
FLOAT FRAME OPTIONS
Float frames allow a canvas to float inside a solid wood frame. The full size of the canvas is in full view, including a fraction of the sides. There's a gap between the frame and the canvas edge. The face of the frame beside the canvas is approximately 1/2". Canvas paintings usually come in 2 sizes - 3/4" thick and 1.5" thick. Of course artists do choose other depths of stretcher bars. So be sure to ask about the depth of the canvas if you plan to frame it.
Two most common sizes: Gallery 2" deep and Regular 1" deep
Common Colours: Black, Champagne, Silver, Gold, White, Brown, Natural Wood
Choose a black float frame for a contemporary finish. Framing your canvas is a polished look. 1/2" face width, approximately 1/4" gap or less between canvas and frame edge. Black sides. Champagne coloured frames are also referred to as Antique Silver. They are a softer silver and work great between a gold and a night silver. Choose a float frame for a polished finish. 1/2" face width, approximately 1/4" or less gap between canvas and frame edge. Champagne sides. Silver float frames are a great choice to brighten a canvas. Choose a silver float frame for a contemporary finish. Framing your canvas is a polished look. 1/2" face width, approximately 1/4" or less gap between canvas and frame edge. Silver sides. Gold float frames are used to brighten a canvas and a space, matching other gold features in the room. It POPS. Choose a gold float frame for a polished look. 1/2" face width, approximately 1/4" or less gap between canvas and frame edge. Gold sides. Choose a white float frame for a fresh look, brightening a canvas. Choose a white float frame for a contemporary finish. Framing your canvas is a polished look. 1/2" face width, approximately 1/4" or less gap between canvas and frame edge. White sides. Choose a brown float frame for a finished look, softer than black. Framing your canvas is a polished look. 1/2" face width, approximately 1/4" or less gap between canvas and frame edge. Brown sides. Choose a varnished natural wood float frame to match your decor. The neutral finish complements a canvas giving it a completed look. Choose a natural wood float frame for a contemporary finish. Framing your canvas is a polished look. 1/2" face width, approximately 1/4" or less gap between canvas and frame edge. Natural wood sides.
Certificate of Authenticity
For your confidence and security all of our artworks are authenticated by our team. At your request, we will issue an official Certificate of Authenticity for Originals and Prints, signed by the founder of SavvyArt Market. When you request it at point of sale, you should receive it either with your artwork shipment or a scanned copy via email, should your artwork be shipped from an artist located a far distance from our office.
Verified Archival Material
All materials used in the custom framing is archival quality. That means anything that comes in contact with the artwork you have purchased is acid-free and pH neutral. This is includes archival paper mats and printing paper and packaging materials like cardboard corner protectors, filler material and foam board. There will be no staining or yellowing due to use of non-archival products on artwork sold from this website.
100% Satisfaction Guaranteed Return Policy
If you don't love it, return it! If you are not satisfied with the item you purchased, because it arrived damaged or was not what you were expecting, please contact us by emailing firstname.lastname@example.org within seven (7) days of receiving the product to begin the return or exchange process. All artwork must be returned in its original packaging. Custom artwork, such as StillMotion Art, Artisan Abstracts, custom framing and print on demand prints and products have been produced for you specifically, following strict tried and tested procedures to ensure your approval before they are made, is not returnable. But sometimes mistakes occur, so please let us know if what you received does not meet your expectations and we'll make it right and you will be thrilled, because your joy with our art is super important to us. It is why we do what we do.
We ship worldwide FOB Savvy Art. Shipping charges are extra. For destinations in common mainland Canada and USA for small artworks up to 800 square inches (for example up to 20" x 40" or 26" x 30") the cost is only ONE CENT (wahoo!). For all other destinations (including PEI, NFLD, Hawaii, and remote under services areas of the mainland) and for artworks larger than 800 square inches, shipping will be calculated in the shopping cart once you provide your address.
For very large artworks, conventional couriers cannot be used, so the price you receive in the shopping cart is an estimate. We will quote the insurance (if applicable), shipping, packaging and delivery for those on a case by case basis, meaning the price may go up or down. Please let us know if you wish to have your artwork installed. We can help you with installation.
We are very particular about packaging your purchase for safety and endurance. This could take up to 7 business days for larger artworks. For questions or unique shipping requests or if you wish to add insurance to your shipment, feel free to contact us directly. Go to the contact us page.
When you buy original art, the art will usually ship from the artist, unless we have it on hand. Prints, reproductions and limited editions are most likely shipped from Savvy Art in Oakville, but sometimes from the artist. Ask us where the artist is located if you wish to know. We ship worldwide. We will inform you of the shipping charges for your approval before we ship.
Due to the unprecedented affects of the COVID pandemic and economic volatility on shipping costs (not fun at all!!), the shipping rates in your shopping cart are estimates that will be confirmed once your order has been received. We may find a better way to ship the product to save on costs. Or we may be faced with a spike in costs. Once your shipping rates have been confirmed, you will have the opportunity to receive a full refund if you change your mind and wish to not make the purchase. Please feel free to contact us at 647-558-8185 or email email@example.com, prior to completing the purchase, to receive a confirmed shipping cost, which will be valid for 24 hours. If you take longer to make the purchase, another shipping quote must be obtained.